TYPE:SalesMODEL:AtlasYEAR:2025
Average Score (453 reviews):4.8
The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.
TYPE:ServiceMODEL:AtlasYEAR:2024
TYPE:SalesMODEL:ID.4YEAR:2025
Your PEOPLE are WONDERFUL. Every single one of them. It's not them. They are each FIVE STARS. The problem is that we just got a BRAND NEW CAR from you, and it doesn't work! In particular, some kind of module to let it connect to myVW and your software updates needs replacing. That's terrible! A brand new car should of course work.
TYPE:ServiceMODEL:Golf AlltrackYEAR:2019
Great staff and service
08-26-2025
Hi Keith, Thank you for taking the time and completing our survey. I will be sure to pass along your kind words to the staff. Please do not hesitate to reach out should you need anything in the future.
TYPE:ServiceMODEL:ID.4YEAR:2021
Prompt service. Delivered as promised time
08-26-2025
Hi Roongtiwa, Thank you for taking the time and completing our survey. I am pleased to read that we were able to deliver your vehicle as promised in a prompt fashion. Please let us know if you have any questions or concerns.
TYPE:ServiceMODEL:Golf GTIYEAR:2022
Very friendly and accommodating staff and services.
08-26-2025
Hi Cory, Thank you for taking the time and completing our survey. Please let us know if you have any questions regarding your vehicle. Thank you again and we will continue to work hard to earn your business.
TYPE:ServiceMODEL:AtlasYEAR:2021
Excellent communication and customer service.
08-25-2025
Hi Marcin, Thank you for taking the time and completing our survey. I am glad that you received excellent communication and customer service during your visit. Please let us know if you have any questions or concerns.
TYPE:ServiceMODEL:TiguanYEAR:2019
Excellent customer service, brought car in for annual maintenance and everything went smoothly. When I dropped off car, everything was explained thoroughly and was given an estimated time for service to be completed and it was spot on. Friendly professional service with excellent communication.
08-25-2025
Hi Carmen, Thank you for taking the time and completing our survey. I am happy to read that we were able to get your car in and serviced smoothly. Please let us know if you have any questions or concerns in the future.
TYPE:ServiceMODEL:Golf GTIYEAR:2019
TYPE:ServiceMODEL:TiguanYEAR:2022
En general un excelente servicio y atención muy útil para mi me entendieron a la perfección mis necesidades por eso regreso cada año para el servicio de mi auto y con gusto lo recomiendo
08-25-2025
Hola Pedro, nos da mucho gusto que hayas tenido una buena experiencia con nosotros. Porfavor dejanos saber si tienes algunas preguntas, estamos aqui para servirte.