Average Score (453 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

453 Ratings

4.8 Average

Models
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  • Edward S.10-26-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Always a friendly staff with positive energy. Even washed my car!

    10-28-2024

    Hi Edward, Thank you for taking the time and completing our survey. Thank you for your business and please let us know if you need anything in the future.

  • Daniel C.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2023

    Wendy was very communicative and helpful. My problem was solved in a reasonable amount of time.

    10-28-2024

    Hi Daniel, Thank you for taking the time and completing our survey. I'm glad to read Wendy was great. Please let us know if you need anything in the future.

  • Stacey L.10-25-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

  • Jorge R.10-25-2024

    TYPE:SalesMODEL:JettaYEAR:2025

  • Cynthia J.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Behnam Y.10-24-2024

    TYPE:ServiceMODEL:TiguanYEAR:2020

  • Alan R.10-20-2024

    TYPE:ServiceMODEL:JettaYEAR:2019

    Advisor was very helpful + sales call after servíce was disruptive

    10-21-2024

    Hi Alan, Thank you for taking the time and completing our survey. I appreciate the kind words regarding our staff. Please let us know if you need anything in the future.

  • Teresa L.10-20-2024

    TYPE:ServiceMODEL:ID.4YEAR:2021

    Kingsun the service rep did a good job addressing a few concerns I have with my ID4. It would have been 5 star if VW provide both ways transportation.

    10-21-2024

    Hi Teresa, Thank you for taking the time and completing our survey. I am happy to read Kingsun did a good job addressing your concerns on your visit. Please let us know if you need anything. Thank you again and we will continue to work hard to earn your business.

  • Deidre U.10-18-2024

    TYPE:SalesMODEL:TaosYEAR:2024

    Been with this dealership for 24 years and very happy with them bar none!

  • Mario S.10-18-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024