Average Score (453 reviews):4.8

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

453 Ratings

4.8 Average

Models
Types of Survey
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  • Richard G.10-05-2024

    TYPE:ServiceMODEL:TiguanYEAR:2023

  • Mohamad C.10-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Robert R.10-04-2024

    TYPE:ServiceMODEL:AtlasYEAR:2024

  • Luis Y.10-03-2024

    TYPE:SalesMODEL:TiguanYEAR:2024

    Made to feel like I matter and were miracles ✨️ stories ✨️ come true

  • Christopher C.10-02-2024

    TYPE:ServiceMODEL:Golf GTIYEAR:2019

    Kingsun is always cheerful and helpful. He ensures I feel heard and answers all of my questions. It's always great to work with him.

    10-02-2024

    Hello Christopher, Thank you for taking the time and completing our survey. I am happy to hear Kingsun was able to answer all your questions and provide you with a great experience. I will be sure to pass along your kind words to him. Please let me know if you have any questions or concerns regarding your visit. Thank you again and we will continue to work hard to earn your business.

  • Steven S.10-02-2024

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2021

  • Rubina D.10-02-2024

    TYPE:ServiceMODEL:BeetleYEAR:2018

  • Lucy T.10-01-2024

    TYPE:ServiceMODEL:GolfYEAR:2018

    Always great service at VW Pasadena

    10-01-2024

    Hi Lucy, Thank you for taking the time to complete our survey. I appreciate the kind words about our staff and will be sure to pass them along. Please let us know if you need anything in the future.

  • Luis Y.09-30-2024

    TYPE:ServiceMODEL:PassatYEAR:2021

    Outstanding customer service 👏 👌 👍 🙌 😀 😎 👏

    10-01-2024

    Hi Luis, Thank you for taking the time and completing our survey. Please let us know if you need anything in the future. Thank you again and we will continue to work hard to earn your business.

  • Will J.09-30-2024

    TYPE:ServiceMODEL:AtlasYEAR:2021

    Everyone made me feel at home. Everyone was so hospitable and welcoming I'm so glad I'm apart of the VW family the best decision I made.

    10-01-2024

    Hi Will, we are happy to have you in the Volkswagen family as well. We look forward to working together and being your first and only choice for your Volkswagen needs. Please let us know if you need anything or have any questions! Thank you again and we will continue to work hard to earn your business.